I have spent the last 20 years working as an attorney and mediator with a focus on issues impacting the outcomes of children and youth. During my career, I have repeatedly observed how the proper environment, resources and services can impact a student’s learning. My commitment to child welfare is evidenced by my work as a mediator, facilitator and trainer for schools; special education and foster youth attorney; school-site ADR program coordinator and substitute teacher. As a result of that work, I have developed expertise in mediating IEP-related disputes, facilitating education-related meetings and determinations, and, coaching educators and families to communicate and collaborate more effectively.
In 2016, I launched Resolve Conflict Management Services to help families and schools navigate the roadblocks that can prevent students from receiving the resources, accommodations and services they require. I focus on restoring family-school collaborations, training school teams and parents in effective communication, and sharing techniques that improve student outcomes. I support the efforts of families and schools in working together to ensure students can access the most appropriate education entitlements.
My professional career has shown me how conflict can hinder teamwork; thus, negatively impact students’ access to the resources, services and accommodations they need to access their education. This fuels my mission to foster effective communication and strengthen collaborative efforts between families and school personnel. I am committed to empowering family-school teams to work strategically and creatively to meet the needs of students.
Areas of Expertise
- ADR Best Practices
- Changing the School Culture for ADR
- Communication & Collaboration
- Conflict Resolution
- COVID-19 Related Issues
- Creating Systems (e.g., ADR Continuum)
- Creative Problem-Solving
- Cultural Responsiveness
- Due Process
- Facilitated IEPs
- Learning Loss
- Negotiation & Conflict Resolution
- Parental Relationships & Advocacy
- Professional Development
- Resolving Complaints (e.g., Resolution Sessions)
- Strategic Planning Processes
- Training Parents for ADR Processes
- Translating Meaning Between Parties
- Virtual ADR Meetings